EXP3 WEEK 2



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The three important soft skills I have

Problem-solving Skill  The problem-solving skill is one of the most critical skills we need to have in majority of the working environment, because there are always some problems we need to solve. I have done plenty of assignments, tasks and projects during my studies in the university that requires the skill of problem-solving, because we were usually given little instructions, and we have to do much more research and put into our own ideas to solve the problem. For example, when I were doing the building design tasks, my tutor gave me only the direction, such as designing a coffee shop and the location of it, then I need to come up with the design concept by doing research and also learn the related software, like Sketchup, in order to finish the task. Team-working Skill Team-working skill is another important skill to have in any working environment, especially in the Civil Engineering field. During my study at the university, I have done many tasks that requiring me to work wit...
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Customer service report

 The retail store I selected is the Woolworths in Franklin,ACT, and the product I selected is the banana the store sells. The company creates the awareness of the product quite obviously, because the product is placed near the entrance, so the customer can see it right away after getting into the store. This store does not have any sample that can be tasted, so the customer have to buy the product and then try it out.  There are two main ways the company gives information about the product. The first one is to show the detailed information on the company's website. The second one is that there is a label below the product, so the customer can have a look at the basic information about the product, which includes the product's name, price and the originated country. The way that this store used to retain the customer is to use the daily reward points system. In other words, if I spent 10 dollars in the store, this amount of money I spent can be recorded in the Daily Woolworth R...
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Current High Unemployment Rate and The Business Opportunity

Current High Unemployment Rate and The Business Opportunity The risk I selected is unemployment risk. The potential danger related to high unemployment rate is very obvious. The unemployment rate is an indicator of the country’s performance, and it affects everyone’s daily life for sure. The unemployed personnel will lose their wages, and their purchase power will go down. Therefore, by seeing from a big picture, the whole country’s performance will go down if the unemployment rate is too high. However, there are always some business opportunities when there are some risks. The current unemployment risk is caused by the COVID-19 virus as we all know, and plenty of offline jobs are lost, however, the online gaming companies and other online based companies have been affected much less. Based on the current situation, any online business opportunities are worth trying, such as online education. Therefore, everyone who lost their jobs during this time can try their own online busine...
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